Frequently Asked Questions

Cash on delivery is available, this facility is available in over 15000 pincodes across India. A nominal charge of Rs 60 per order is charged on COD orders.
The orders will be delivered within 7 to 14 business days across most locations in India. In case of any delay you will be notified via email/sms.
We offer free shipping on all pre-paid orders. Rs 60 will be charged for cash on delivery orders.
In case of manufacturing defects you can raise a return request.
You will get refund in case of manufacturing defects. However you must raise a return request within 15 days of delivery.
You should receive refund in 7-10 business days.
We currently ship only within India.
If you wish to cancel an order you can do so within 2 hours of placing the same. Please write to care@zaathi.com if you wish to cancel your order.
You can write to us at care@zaathi.com.